Please contact your VMware representative or the Partner Support Center for more information.
Utilizing the folder management capability of My VMware, you may identify and group your products by order number, by name, by license type, or by any designation you choose. The partner central coordinator for the new company should be able to add but As Scott indicated the move your credentials has to be done by the partner central team - and I think the email is partnercentral@vmware.com - they will need your previous companies name and your new companies name - . If you are a Partner who purchased from an OEM versus a distributor, you or the Customer must renew those licenses with the OEM directly.
Principal Partners are the go-to partner for VMware as we drive joint business planning and develop co-selling opportunities.
Please match your rental order number to the order number provided to locate your rental licenses. Rental licenses are deposited into the home folder within the EA. The partner central coordinator for the new company should be able to add but As Scott indicated the move your credentials has to be done by the partner central team - and I think the email is partnercentral@vmware.com - they will need your previous companies name and your new companies name - . Although My VMware consolidates many existing portals, it does not currently integrate with or replace Partner Connect. The Partner Connect Portal is your one-stop-shop for all VMware partner programs. My VMware does not change the current process to view or obtain support on OEM licenses. Learn about the different VMware partner programs requirements and benefits and see which program is best for you. Locating the EA number is a shared responsibility of the Partner Channel. VMware utilizes a separate process to issue Partner-specific evaluations and this process is not currently linked to the My VMware portal. To avoid such delays, ensure that all orders for existing Customer include their EA number. VMware has a process detailed for EA merge, aggregate, or deletion.
If no EA number is available to select, this is likely a new Customer and an EA will be created automatically by VMware. As a result, support codes will still be located in Partner Connect and are not visible in My VMware. Why can’t my Customer see their support on OEM licenses? Appologies if this is in the wrong section but i could not find anything more suitable. I am a Distributor Partner, how do I find my Customers Entitlement Account (EA) number if they don’t provide it? My VMware is a self-service, integrated, account-based interface that will simplify your online product license and support management experience. Principal Partners are the go-to partner for VMware as we drive joint business planning and develop co-selling opportunities.This simplification of partner tiering makes it easier for customers to recognize partners’ capabilities.VMware is providing advanced notice so partners can plan your investments and business accordingly. Therefore, support is not associated to those licenses in the portal and will not be visible. All subsequent orders will roll up to this EA unless requested otherwise. I am listed as the Super User on my Customer’s account but I’m not sure if this is correct, what should I do? If you would like to be the Super User, please obtain permission directly from your Customer, confirming their desire to transfer all rights and capabilities to your organization as the Super User designation may carry specific legal responsibilities. If you find this or any other answer useful please consider awarding points by marking the … Support codes for Partners are provided based on program tier and are not tied directly to licenses.