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Looking for BUSINESS plans instead? In almost every case, you would want to call Duquesne Light Co if possible, or use the GetHuman Phone to call them so you don't have to wait on hold. For gas emergencies, DO NOT USE THIS FORM. See if a company offers customer support through a live chat window, get tips on how to use it and what to say, and solve your problems faster. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. Search for a company and see how to message with them.

The chat service is horrible and rude. A review of a customer experience with Duquesne Light Co. GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Duquesne Light Co, sourced by customers like you, to help us all get customer service better, faster and easier. If you see any errors in this information, be sure to let GetHuman know. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. It charges you very little for the first bill and Jack up the price as the months go on. If you know of other ways to reach Duquesne Light Co that we haven't talked about here already, please let our research team know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Duquesne Light Co.GetHuman has no relationship with Duquesne Light Co and does not operate its help desk or customer support operations. Box 660403 Dallas, TX 75266-0403.

Sometimes when you dig through the various help topics and volumes on duquesnelight.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. For urgent media requests, call our media hotline at 412-430-3187. Particularly for companies that are on Facebook Messenger.There are 2 ways to speak with Duquesne Light Co customer support. Duquesne Light. Contact Us. Pennsylvania Sales: Phone: (866) 706-7361 Fax: (888) 829-5797. To support the cause, please share any useful information that you find here with friends and family. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. Duquesne Light Co does not have a Facebook Business Page that is manned by their customer service department, but there are plenty of ways to get help. Customer Service: You may go several hours or a day without getting a reply from Duquesne Light Co agents. Choose a different utility. One reason that so few customers prefer to speak with businesses over Facebook is that the conversation is more private than, say, a conversation with Duquesne Light Co over Twitter. The rep doesnt disclose how much the energy bill is. You can call Direct Energy at (888) 305-3828 toll free number, write an email, fill out a contact form on their website www.directenergy.com, or write a letter to Direct Energy, 12 Greenway Plz Ste 600, Houston, Texas, 77046, United States. Horrible customer service. User Review of Oracle Customer Care and Billing: 'Oracle Utilities is being used by Duquesne Light Co. for billing and customer management, using the Oracle Customer Care and Billing module, managing meter data (MDM module), and coordinating field tasks (MWM module).
And we of course would want to share that with other customers in our ongoing fight to make customer service easier and more transparent to all.Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? And of course we at GetHuman build tools to make communicating any of these ways even easier and less time-consuming, so there's that too. Emergencies include gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms.

For gas emergencies, call 1-800-400-4271. For critical customer service questions, please call our Customer Service line at 1-800-764-0111. ... *This Promotional Offer is only available to new customers who have not been a XOOM Energy customer in the past 6 months and is intended for general use customers. Duquesne Light is the worst.

And not likely to be the best one.

Talk to Customer Service Live, over Chat. So far we have not built any tools to accelerate or improve communication through Facebook, but we may soon.

Duquesne Light (CLD) has ceased shut-offs; FirstEnergy - Temporarily suspend shutoffs and offer payment options to help ease hardships ; Pennsylvania American Water - Placed a moratorium and discontinued service shutoffs to keep customers safe during the coronavirus pandemic. This is just one of them. Contact Direct Energy customer service. If you are trying to get an issue fixed or ask them a question, our advice is this: Call Duquesne Light Co instead.
If you are looking for Duquesne Light Co's best customer help page or faq or forum, this is the best entry point according to 1,716 GetHuman users in the last 12 months. Our service tracks the best deals from the various providers in your home area.

Or if you think that Duquesne Light Co has a better Facebook page or Messenger handle, we want to know that too!