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2. I've had Razer Synapse 2.0 for a few years and never had any issues with it other than the fact that it never detects the chroma headphone stand I got recently. These issues are present since the software was launched and they all resurface every now and then whenever Windows or Synapse is updated or a new feature is added.If you aren’t able to get your devices detected by Synapse, you can try to install all the drivers manually from your motherboard/manufacturer’s website.

Archived. Synapse is also considered the ‘go-to’ software in order to check the authenticity of your Razer product.One of the leading causes, why your Razer device is not able to connect to Synapse, is because Synapse either has outdated installed modules or some of them are corrupt/missing. It may also be because you are not using the version of Razer Synapse that supports your device. The issue can be resolved by the following steps below: This works in most cases, where the issue is originated due to a system corruption. Issues involving failure to connect  Razer devices using Synapse are very common and not rare at all.

It's a device management program. Got 3. In most of the cases, a corrupt or outdated driver is the reasons behind Razer synapse won’t open. Razer Synapse not detecting devices.

This will add your USB ports back in. Close. Then right click in Device Manager and pick the option to scan for new hardware. Аfter the last update, the Synapse 3 application stopped detecting all my Razer hardware. Razer Synapse is not detecting your mouse, or other devices like keyboards.This is frustrating. Close. Razer Synapse is not detecting my Razer device. But don’t panic! Beyond that, you can't customize the device or load the profiles needed for your game. Razer Synapse not detecting devices. If it does not work, this may be a hardware issue. Similar problem here.

This approach has resolved Razer Synapse not working on Windows 10 issue for many users. Razer Synapse 3 is in beta and doesn't support all Razer-branded devices.There was an error. It may also be because you are not using the version of Razer Synapse that supports your device.

Ensure that your device is supported by its corresponding version of Razer Synapse 2 or 3.

Booby McNaulty 77,479 views. To reinstall the Razer Synapse in the device, you need to implement the below-mentioned steps. Still nothing. If you enjoy using Razer devices with your computer, like Razer mouse, Razer keyboard, you might use Razer Synapse.

Mostly, this comes down to making sure that everything is kept up-to-date, but there can be other problems that are harder to pin down, like dirty or bad USB ports.You'll also need to make sure that there are no lingering Razer folders, which may mess up a new install with a faulty configuration.These steps can help you diagnose and solve potential issues with Razer Synapse. This also applies to wireless mice, provided you rely on a USB-based dongle.Check the Synapse version. Razer Synapse not detecting devices. Check your Razer device’s support site page for more information.Unplug and replug your Razer device. How to Reinstall the Razer Synapse? Fix: Razer Synapse not Detecting Devices If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files.

If you're having problems with recognising devices in synapse - uninstall the software, then go to device manager (control panel in OS) and remove both mamba and firefly (be sure to remove it with drivers!

Make sure that you have your account credentials at hand because you will be asked to re-enter them.Before we go into specific solutions, you should try the basic troubleshooting tips and see if any of the cases apply to you.

This way you can easily stop the module from interfering with Razer Synapse and additionally will also mitigate Razer synapse not detecting mouse problem.

When Razer Synapse doesn't recognize your Razer mouse or keyboard, it could indicate that the peripheral isn't working properly. If not, then find your USB ports in Device manager and uninstall them (yea, sounds bad but do it).

The good news is you CAN fix it with this guide. Sometimes the very USB ports are not updated or have broken drivers.Before start going into the details on how to fix this issue, make sure that you have administrator privileges and an active internet connection on your computer.Razer Synapse is the accompanying software with Razer products which allows users to customize their Razer products by changing the lighting, adding Macros, changing functions etc. Before that, everything worked fine.

Thank you for contacting Razer Tech Support.